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You agree that DRG has the right, but not the obligation, to monitor, edit, disclose, refuse to post, or remove at any time, for any reason in its sole discretion, any material and content anywhere on the websites, including but not limited to bulletin boards, email and other forums. Notwithstanding this right, DRG does not and cannot review all materials posted on the websites by users and DRG is not responsible for any materials posted by users.
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Catalogs (Annie's and The Good Old Days Store):
Your complete satisfaction is guaranteed. If you are not pleased with your purchase for any reason, return the item within 90 days for an exchange, credit or refund. Send the product and a copy of your receipt which includes all of your account information to:
Annie's, P.O. Box 8000, Big Sandy, TX 75755
The Good Old Days Store, P.O. Box 5000, Big Sandy, TX 75755
21-day book previews / Pattern clubs:
We allow you to preview products before you buy because we're confident you will be pleased with them. If you need to return your product, please repackage it in its original carton. Then mail it back to us using the return address indicated on the front of the form enclosed with your product within the preview period and we'll credit your account as quickly as possible.
e-PatternsCentral.com does not accept returns for any downloaded material. However, if you are experiencing technical difficulties, please contact customer service. Notification of any issues must occur within 10 calendar days of the original sale. For more information, visit e-PatternsCentral.com.
As promised when you first subscribed, you may mail us your invoice marked "cancel" and keep that issue as our gift to you for giving it a try. Or, you may cancel your subscription online. Locate the magazine title by clicking here. If you cancel online we'll send you an email confirmation as soon as your cancellation is processed. Either way you cancel, there are probably subscription bills already in the mail to you, so please ignore those.
If there's a service problem or other reason you wish to cancel, of course we hope you'll contact us first and give us a chance to solve the problem without resorting to cancellation. A list of DRG magazines can be found here.
We allow you to preview products before you buy because we're confident you will be pleased with them. If you do need to return a product, please repackage it in its original packaging. Then mail it back to us at the address located on the front of your invoice and we'll credit your account as quickly as possible.
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THE websites, INCLUDING ALL CONTENT, FUNCTIONS, AND INFORMATION MADE AVAILABLE ON OR ACCESSED THROUGH THE websites, IS PROVIDED ON AN "AS IS" "AS AVAILABLE" BASIS WITHOUT REPRESENTATIONS OR WARRANTIES OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION NON-INFRINGEMENT, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE. DRG DOES NOT WARRANT THAT THE websites OR THE FUNCTIONS, FEATURES OR CONTENT CONTAINED THEREIN WILL BE TIMELY, SECURE, UNINTERRUPTED OR ERROR FREE, OR THAT DEFECTS WILL BE CORRECTED. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO CERTAIN USERS.
LIMITATION OF LIABILITY
IN NO EVENT SHALL DRG OR ITS SUBSIDIARIES BE LIABLE FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES THAT ARE DIRECTLY OR INDIRECTLY RELATED TO THE USE OF, OR INABILITY TO USE, THE websites OR THE CONTENT, MATERIALS AND FUNCTIONS RELATED THERETO EVEN IF DRG OR ITS SUBSIDIARIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO CERTAIN USERS. IN NO EVENT SHALL THE TOTAL LIABILITY OF DRG AND ITS SUBSIDIARIES TO YOU FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION (WHETHER IN CONTRACT OR TORT, INCLUDING BUT NOT LIMITED TO NEGLIGENCE) ARISING FROM THIS AGREEMENT OR YOUR USE OF THE websites EXCEED ONE HUNDRED DOLLARS ($100.00) IN THE AGGREGATE.
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Choice of Law; Forum
Except as explicitly stated otherwise, any notices shall be given by email to DRG or its subsidiaries at Privacy@DRGNetwork.com or to you at the email address you provide to DRG or its subsidiaries. Notice shall be deemed given 24 hours after the email is sent, unless the sending party is notified that the email address is invalid.
ATTN: Web Customer Service Inquiry
23 Old Pecan Road
Big Sandy, TX 75755
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